Intuitive Technology. Enhancing Life

Receptionist

Full-Time: 8:00am – 4:00pm or 12:00pm – 8:00pm

Kallo Inc. (KALO:OTC US) improves the quality and efficiency of care, by providing centralized congruent solutions that address healthcare and business issues for Ministries of Health, hospitals, physicians & other healthcare organizations.

Our technology suite transforms healthcare-delivery via rural healthcare, disease management, clinical globalization and oHealth solutions.

Specialties
MobileCare, RuralCare, Hospital Information Systems, Telehealth Systems, Pharmacy Information, Disaster Management, Air and Surface Patient Transportation Systems, Clinical Training.

Position Overview
In this role you will be the face of the company, meeting and greeting clients and also be front-line contact responsible for responding, directing and distributing all incoming inquiries and information (phone, email, or in-person). The role also coordinates administrative services and assists with administrative duties as required.

Accountabilities

  • Greet, assist and direct visitors.
  • Receive, respond to and direct incoming calls.
  • Respond efficiently to general inquiries by various methods (i.e., phone, e-mail, mail).
  • Coordinate the reservation of boardroom meeting rooms.
  • Maintain a professional reception area; including dissemination of information materials.
  • Pick up, sort, open and distribute incoming mail and coordinate outgoing mail.
  • Open, respond to and distribute incoming e-mails in general mailboxes and process changes on member records.
  • Follow up on all returned mail and email to update records.
  • Assist in faxing, photocopying and preparing courier packages.
  • Code shared services invoices and respond to all suppliers/service providers inquiries.
  • Manage Grand & Toy and Staples accounts – setup and deactivation of accounts as required.
  • Monitor office and kitchen supplies and reorder when required.
  • Facilitate inter-office communication including updating telephone list.
  • Maintain employee licence plate listing.
  • Manage taxi chit distribution and log.

Key Deliverables during First 12 to 24 Months

  • Coordinate coding and authorization of invoices requiring multiple signatures (i.e., courier, phone, etc.).
  • Order office and other supplies and maintain adequate inventory levels ensuring good quality and competitive prices (including coordinating shedding company).
  • Liaise with Building management and other suppliers and service providers.
  • Coordinate long distance codes and calling cards, conference calls and accounts, access cards, etc.

Qualifications and Requirements

  • Post-secondary education, an asset.
  • 1+ year office experience; experience in reception duties is preferred.
  • Good listening skills and ability to follow instructions.
  • Customer focused with excellent interpersonal skills.
  • Ability to work in a team and be collaborative.
  • Organized with good time management skills.
  • Strong MS office and keyboard skills.
  • Ability to work with field offices considering cross-cultural sensitivities and respect at all times.
  • Ability to work effectively in teams and independently; demonstrating initiative and creativity when solving problems.
  • Flexible with ability to meet deadlines and adhere to organizational policies and procedures.
  • Experience with a multinational organization.
  • Excellent diplomatic, interpersonal and communication (written and verbal; phone and in-person) skills.
  • Ability to prioritize and effectively execute tasks in a high-pressure environment is crucial.
  • Strong initiative, assertiveness, negotiation, problem-solving, and decision-making skills.
  • Good logical, interpersonal, written and oral communication abilities with a strong attention to detail.
  • Organizational, planning, information gathering and monitoring skills.

Kallo Inc. has a diverse workforce and is an equal opportunity employer.

We appreciate all applications. If you are among the most suitable for this position, we will be in touch with you shortly. Only those individuals selected for an interview will be contacted.

For more information on Kallo and ongoing business developments, please visit us at www.kalloinc.ca

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